Frequently Asked Questions

How do I pay for my order?
Payment instructions will be sent to your email after you place your order.

Can you recommend a product for me?
To find the product that best fits your needs, use the menu icon (☰) at the top right of the website.

How do I use your products?
All of our products come with detailed instructions. If you have questions, please fill out the contact form below.

When will I receive my order?
If you choose delivery via LBC, please expect your order to arrive within 3 to 5 days after we confirm your payment. We will also email you the tracking number so you can easily monitor the status of your order.

Can I have my order delivered on the same day?
Yes. Simply indicate in the "Optional Message" field on the checkout page if you would like same-day delivery via Lalamove. We will add the corresponding delivery fee to the total amount of your order.

Can you remove or change the product name on the shipping label?
Yes. You can use the "Optional Message" field on the checkout page to request this.

Are Dambana and NatureOz the same?
Yes. The charms and magickal blends you see here are the same ones previously offered under NatureOz. Babaylan Tata Adlaw still creates and oversees all of our magickal items.

Can you customize a charm or magickal blend for me?
Yes. Just fill out the form below to request a customized charm or magickal blend.

Do you conduct psychic readings and rituals?
Yes. Simply visit www.babaylanadlaw.com to view the list of services offered by Babaylan Tata Adlaw. You can also reserve a slot there.